Sigma

Introduction Imagine you are the Senior Customer Success Manager at a SaaS company that runs on a subscription model, and you are responsible for reviewing complaint resolutions proposed by junior-level agents.  This week, we are bringing Snowflake AI_Sentiment(), AI_Classify(), and AI_Complete() functions into Sigma AI App. Snowflake Cortex AI will help you identify the customer’s […]

Introduction This week, we are picking up the momentum from the map challenge last week, by taking a deep dive into Dynamic Zone Visibility. This project will provide you an understanding of developing dynamic zones in Sigma for the ultimate user experience you want to bring to your audience. Examples include: Drill down, Chart Swap,

Introduction This week, we will leverage AI functions and CallNumber warehouse functions to explore the possibility of Sigma’s scheduled action trigger. Imagine you are the branch manager of a customer support center and a ticket assignment has to be sent out every morning to all your agents, such that each agent will have a list