Preena Johansen

2023 Week 42 | Take Control of Your Experience with Actions Menus

Introduction This week we are exploring a feature – Action Menu – which allows your users as they gain insights into your business from your dashboard, to perform actions on underlying Salesforce records. Allowing them to invoke a Salesforce action on the record directly from CRM Analytics. Requirements Create a new dataset or use an …

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2023 Week 38 | Enhanced Single-Click Interactions

Introduction Hello and welcome to week 38 of our CRM Analytics WoW challenges! This week we are exploring Single-Click Interactions through Dashboard Widgets! This feature allows you to create a curated journey for your users turning a static dashboard into a dynamic navigation experience that progressively reveals more details. The teams at Salesforce CRM Analytics …

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Style Guide App

2023 Week 34 | User Experience, Design & Templates

Introduction This week we are exploring user experience and design for CRM Analytics dashboards. Design foundations are the key visual elements to create a consistent interface. This includes guidance on color, type scale and fundamental navigation patterns. Using the Design Style Guide template app gives you a starting point for consistent and best practice design …

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Embedded CRM Analytics Dashboard on Account Page

2023 Week 14 | Embedding CRM Analytics Dashboards in Salesforce

Introduction This week we are going to explore embedding dashboards within a Salesforce record page and apply a filter to make the insights contextual to the account you are viewing.  Requirements Create a simple recipe: Bring in the Account Object – ensure the Account ID Field is included Bring in the Case Object – ensure …

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2023 Week 04 | Interactions & Custom Queries

Introduction This week we are going to continue working on our dashboard from last week. We will add some new functionality with interactions and custom queries.  Requirements Create a custom query using the dimensions from the dataset you produced in challenge 1. Use the following fields: Product Family, Type and Billing Country.  Add a Toggle Widget …

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